Return and Refund Policy – Balaji Perfume

1. Return Requests

If you receive a damaged, defective or incorrect product, please contact Balaji Perfume and explain the issue. Include your order details and, where possible, photographs of the product received.

2. Return Approval

Please contact us before sending any product back. Return requests will be reviewed based on the product condition, the reason for the request and applicable consumer laws.

3. Refunds

If a refund is approved, it will be processed through the original payment method where possible. The time taken for the amount to appear in your account may depend on your bank or payment provider.

4. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, contact us as soon as reasonably possible so we can review the issue and explain the next steps.

5. Cancellations

Please contact us promptly if you want to cancel an order. Cancellation may not be possible once the order has been processed or dispatched.

6. Contact Us

Business Name: Balaji Perfume

Legal Name: NAVIN RAJESH LALA

Email: balajiperfume25@gmail.com

Phone: +91 97679 44927